Available for opportunities

Xavier
Olvera

IT Support Specialist & Aspiring Cybersecurity Professional

Based in New York. I keep systems running, users unblocked, and networks secure. Currently building toward a career in cybersecurity and penetration testing.

Get in touch →

About me

I'm an IT Support Specialist with hands-on experience managing Office 365, Active Directory, and remote technical support at a nonprofit organization.

My background in network administration drives my passion for cybersecurity. I'm focused on building expertise in penetration testing, network security, and ethical hacking — starting with my Bachelor's degree this September.

I believe in learning by doing. Every system I support, every network I configure, and every problem I solve brings me closer to my goal.

Years in IT Support

O365

Active Directory & Office 365 Admin

→

Pursuing B.S. in Network & Cybersecurity

Experience

IT Support Specialist

Present

Sinergia Inc. — New York, NY

Managing Office 365 and Active Directory user accounts for a nonprofit serving individuals with developmental needs. Providing remote technical support and software training to staff across multiple programs.

Office 365 Active Directory Remote Support User Training Helpdesk

Education

2025 →

B.S. in Computer Network & Cybersecurity

Monroe University — New York

Starting Sept 2025

Completed

A.S. in Network Administration & Security

Monroe University — New York

Certifications

CompTIA Security+

CompTIA

— In progress

CompTIA Network+

CompTIA

— In progress

CySA+

CompTIA

— Planned

CEH

EC-Council

— Planned

CCNA Security

Cisco

— Planned

More coming

—

— Stay tuned

// Certifications in progress — this section will grow.

Projects

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Currently building. First projects in the pipeline include an AI-powered IT helpdesk system and cybersecurity labs. Check back soon.

XavierOlvera

Xavier
Olvera