Open to IT & cybersecurity opportunities

Xavier
Olvera

IT Support Specialist · Networking · Cybersecurity

New York-based IT professional with hands-on experience supporting users, administering Microsoft 365 and Active Directory, troubleshooting systems, and building practical networking and security tools.

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About me

I'm an IT Support Specialist with hands-on experience supporting end users, managing Microsoft 365 and Active Directory accounts, troubleshooting Windows environments, and providing remote technical assistance across multiple programs.

My foundation in network administration and security shapes the way I approach IT: understand the system, reduce risk, document the solution, and make technology easier for people to use.

VoaxSec is where I document that work through practical tools, networking projects, and a growing cybersecurity lab focused on defensive security, analysis, and automation.

3+
Years of IT support experience
M365
Microsoft 365 & Active Directory administration
7
Live networking & security tools

Technical skills

Systems & Support
Windows Microsoft 365 Active Directory Help Desk Remote Support User Training
Networking
TCP/IP DNS DHCP CIDR Subnetting Network Ports
Security
Password Security Hashing IP Intelligence Security Fundamentals Risk Awareness
Development
HTML CSS JavaScript Web APIs GitHub

Experience

IT Support Specialist
Present
Sinergia Inc. — New York, NY
Managing Office 365 and Active Directory user accounts for a nonprofit serving individuals with developmental needs. Providing remote technical support and software training to staff across multiple programs.
Office 365 Active Directory Remote Support User Training Helpdesk

Cybersecurity labs

A growing collection of hands-on environments and investigations designed to document practical cybersecurity skills. These labs will include methodology, screenshots, findings, remediation steps, and lessons learned.

// Building
Active Directory Security Lab
Windows domain environment for practicing identity administration, group policy, authentication, permissions, and common security controls.
Windows Server · AD DS · GPO
// Roadmap
Network Traffic Analysis
Packet-level investigations focused on DNS, TCP/IP behavior, suspicious connections, and understanding what normal and abnormal traffic looks like.
Wireshark · TCP/IP · DNS
// Roadmap
Security Event Investigation
A defensive-security workflow for reviewing endpoint and authentication events, identifying suspicious activity, and documenting remediation.
Windows Logs · Analysis · Incident Response

Education

2026 →
B.S. in Computer Network & Cybersecurity
Monroe University — New York
Starting Sept 2026
Completed
A.S. in Network Administration & Security
ASA College — New York

Certifications & learning

CompTIA Security+
CompTIA
— In progress
CompTIA Network+
CompTIA
— In progress
CompTIA CySA+
CompTIA
— Planned
CEH
EC-Council
— Planned

// Current learning path — completed credentials will be added as earned.


Projects

PRJ_01
Password Generator
A secure password and passphrase generator. Supports custom length, character types, separators, and uses cryptographically secure randomness.
HTML CSS JavaScript Security
PRJ_02
IP Lookup Tool
Enter any IP address and get geolocation, ISP info, and blacklist status. Built using public security APIs.
JavaScript API Security
PRJ_03
VoaxSec AI Assistant
AI-powered IT support assistant for common computer, networking, and security questions, integrating a conversational AI workflow into VoaxSec.
Claude AI JavaScript IT Support
PRJ_04
Hash Generator
Generate MD5, SHA-1, SHA-256, and SHA-512 hashes from text or files. Includes a verify mode to check against a known hash.
JavaScript Web Crypto API Security
PRJ_05
Base64 Encoder/Decoder
Encode text to Base64 or decode it back. Supports full UTF-8 and URL-safe encoding for tokens and data URIs.
JavaScript Encoding Web Dev
PRJ_06
Subnet Calculator
Calculate network address, broadcast, usable host range, and binary breakdown from any IP and CIDR/subnet mask.
JavaScript Networking CIDR
PRJ_07
Port Reference Guide
Searchable database of 39 common network ports with protocol, service, and risk level — filterable by risk tier.
JavaScript Networking Security

Contact

@
Email
voaxsec@gmail.com
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GitHub
github.com/voaxsec
𝕏
X / Twitter
@voaxsec
in
LinkedIn
Xavier Olvera